JaldiKart
Legal · Store partners

Store Partner Terms

The rules for selling and delivering through JaldiKart Store.

Last updated: 5 October 2026

On this page
  1. Joining JaldiKart
  2. Your products and prices
  3. Accepting and delivering orders
  4. Staff accounts
  5. Commission, wallet and payouts
  6. Refunds and disputes
  7. Suspension and termination
  8. Contact
These Store Partner Terms apply to store owners, managers and staff who use the JaldiKart Store app or store web panel to sell on JaldiKart. They apply in addition to our Terms & Conditions and Privacy Policy.

01Joining JaldiKart

  • Stores must register with accurate business, address and contact details, and provide any documents we request for approval.
  • We may approve, reject or suspend a store at our discretion, for example for incomplete documents or repeated complaints.

02Your products and prices

  • You are the seller of every product you list, and you are responsible for its quality, safety, legality, expiry date, labelling and description.
  • Keep stock, prices and store hours accurate. Do not charge more than the MRP.
  • Comply with all applicable laws, including food safety (FSSAI), legal metrology and tax (GST) rules.

03Accepting and delivering orders

  • Accept or reject new orders promptly. Prepare accepted orders and deliver them yourself (owner or staff), safely and on time.
  • While delivering, the JaldiKart Store app shares your live location with the customer for that order.
  • Complete each delivery only after the customer gives you their delivery OTP.

04Staff accounts

Owners can add managers and staff. Each person sees only what their role allows. Owners are responsible for the actions of their staff on JaldiKart.

05Commission, wallet and payouts

  • JaldiKart charges a commission on orders as shown in your store panel. Commission is deducted automatically and the balance is credited to your store wallet.
  • You can request payouts to your registered bank account or UPI ID, subject to the minimum payout amount and any pending refunds.
  • You are responsible for your own taxes. We may deduct taxes where required by law.

06Refunds and disputes

If a customer reports a missing, damaged or wrong item, we may refund the customer and adjust the amount against your wallet after review, in line with our Refund & Cancellation Policy.

07Suspension and termination

Either party may end this arrangement at any time. We may suspend a store for breaking these terms, poor ratings, repeated cancellations, unsafe products or where required by law. Pending payouts will be settled after deducting any amounts owed.

08Contact